Terms of service
GENERAL INFORMATION
Welcome to Shop Venora! The terms “we,” “us,” and “our” refer to Shop Venora. Shop Venora operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Shop Venora is powered by Shopify, which enables us to provide the Services.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the legal age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible in our online store. However, please note that product colors or appearance may differ from how they appear on your screen due to the type of device you use and its settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be identical to how it is displayed or presented in our online stores.
All product descriptions may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Shop Venora reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Shop Venora confirms its acceptance. We must receive and process your payment before accepting your order.
You should carefully review your order before completing your purchase, as Shop Venora may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.
You may return or exchange your purchase only in accordance with our Refund Policy [LINK].
You represent and warrant that your purchase is for personal or household use and not for commercial resale or export.
SECTION 4 - PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be stated in the order confirmation sent to you by email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, customs duties, or import charges.
Prices displayed in our online stores may differ from prices offered in physical stores, other online stores, or stores operated by third parties. From time to time, we may offer promotions through the Services that may affect pricing and may be governed by terms and conditions that differ from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores and to promptly update your account and other information as necessary.
You represent and warrant that your credit card information is true, accurate, and complete; that you are authorized to use the card; that charges incurred by you will be honored by your credit card company; and that you will pay all charges incurred at the posted prices, including applicable shipping, handling, and taxes.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control. Once products are transferred to the carrier, title and risk of loss transfer to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, product reviews, videos, audio, and their design, selection, and arrangement, are owned by Shop Venora, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, trademark, and other intellectual property laws.
These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Shop Venora's names, logos, product and service names, designs, and slogans are trademarks of Shop Venora or its affiliates or licensors and may not be used without prior written permission. Shopify's names, logos, product and service names, designs, and slogans are trademarks of Shopify. All other trademarks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party customer tools as part of the Services that we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, conditions, or endorsements of any kind. We will have no liability arising from or relating to your use of optional third-party tools.
Any use of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve the terms under which the relevant third-party providers offer those tools.
We may also offer new features, tools, or resources through the Services in the future. Such features will also be considered part of the Services and subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including third-party embedded functionality. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.
If you leave the Services to access third-party materials or websites, you do so at your own risk.
We will not be responsible for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content from such websites. Please carefully review the third party's policies and practices before engaging in any transaction.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately describes Shopify's relationship with your store and should not be removed or modified.]
Shop Venora is powered by Shopify, which enables us to provide the Services. However, any sales or purchases you make through our store are made directly with Shop Venora.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Shop Venora, including any injury, damage, or loss resulting from your purchase of products or services. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising from or related to your purchases and transactions with Shop Venora.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may also be subject to Shopify's Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services to provide and improve our Services. Information submitted to the Services may be transmitted to and shared with Shopify and third parties that may be located outside your country of residence. Please review our Privacy Policy [LINK] for more information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.
You represent and warrant that you own or have all necessary rights to your Feedback, have disclosed any compensation or incentives received in connection with it, and that your Feedback complies with these Terms.
We may, but have no obligation to, monitor, edit, or remove Feedback that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms.
You agree that your Feedback will not violate any third-party rights or contain unlawful, abusive, obscene, or malicious content. You are solely responsible for your Feedback and its accuracy.
SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not use the Services for illegal or malicious purposes, violate applicable laws or regulations, infringe intellectual property rights, harass or harm others, transmit false or misleading information, distribute spam or unsolicited promotional materials, impersonate another person or entity, or otherwise engage in conduct that may harm Shop Venora, Shopify, the Services, or other users.
You also agree not to upload malicious code, reproduce or exploit portions of the Services without authorization, collect or track others' personal information, engage in phishing or similar activities, use unauthorized automated scraping or data-collection tools, or interfere with security or access-control measures.
We reserve the right to suspend, disable, or terminate your account without notice if we determine that you have violated these Terms.
SECTION 14 - AGENTS
This section (“Agent Terms”) applies if you use, permit, enable, or cause an Agent to access, use, or interact with any Service. An “Agent” means software or a service that performs autonomous or semi-autonomous actions on behalf of or at the direction of a person or entity.
Agents may only access or interact with the Services when they identify themselves and comply with the requirements specified in these Terms.
We may limit, including through technical measures, how Agents access, use, or interact with the Services.
Agents must identify themselves appropriately in HTTP/HTTPS requests, must not disguise automated activity as human activity, must respond truthfully to attempts to determine whether an interaction is automated, and must not circumvent measures designed to block, limit, modify, or control Agent access.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion at any time without notice. You will remain responsible for all amounts due up to and including the date of termination.
Certain provisions, including those relating to intellectual property, feedback, termination, warranty disclaimers, limitations of liability, indemnification, severability, waiver, assignment, governing law, and privacy, will survive termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
Information presented through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information.
UNLESS EXPRESSLY STATED OTHERWISE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW DISCLAIMERS OF CERTAIN IMPLIED WARRANTIES, SO THESE DISCLAIMERS MAY NOT APPLY TO YOU.
SECTION 17 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHOP VENORA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, SHOPIFY, AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOST DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, EXCEPT TO THE EXTENT SUCH LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Shop Venora, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from losses, damages, liabilities, or claims, including attorneys' fees, arising from your breach of these Terms, violation of applicable law or third-party rights, or access to and use of the Services.
We will notify you of indemnifiable claims and may control the defense and settlement of such claims as described in these Terms.
SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision will nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severed from these Terms. Such determination will not affect the validity and enforceability of the remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
These Terms and any policies or operating rules posted by us constitute the entire agreement and understanding between you and us regarding your use of the Services and supersede prior or contemporaneous agreements, communications, and proposals.
Any ambiguities in the interpretation of these Terms will not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent will be void.
We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements through which we provide Services will be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Shop Venora is headquartered. You and Shop Venora consent to the jurisdiction and personal jurisdiction of the applicable federal, state, or territorial courts in that jurisdiction.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO THE TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to periodically review our website for changes.
We will notify you of material changes as required by applicable law. Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to: